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Emergency Services

Emergency Department

24-hour Emergency Department

Wilkes-Barre General Hospital's Emergency Department is full service and staffed 24 hours a day by board-certified emergency physicians. All nurses are certified in both Advanced Cardiac Life Support and Pediatric Advanced Life Support. Some carry additional certifications in emergency nursing and trauma care.

The main treatment area is a consists of 21 treatment rooms, including three major exam rooms--plus specialized beds for bariatric, gynecology and infectious disease-specific areas. 

A specialized seven-room sub-unit accomodates patients with behavioral health needs.

Fast-track Treatment Area

Traditionally, in an Emergency Department environment, patients with serious injuries and conditions are seen first, while those with minor injuries or illnesses often must wait. At Wilkes-Barre General Hospital, patients with minor conditions are separated from those with more serious situations. Upon patients' arrival, the triage nurse determines whether they meet the criteria for urgent or emergent care. Patients with less critical needs will be treated faster in an environment similar to a physician's office. This allows the Emergency Department staff to focus on its most critically ill and injured patients.

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Potential Emergency Situations and Conditions



  • Patients and family members will be greeted by a receptionist upon arrival and directed to one of the department’s fully equipped patient triage areas.  The large waiting area is staffed 24 hours a day.
  • Vending machines and two restrooms are conveniently located near waiting areas.
  • All rooms are private, walled rooms
  • Radiology services, including a CT scan, are available within the Emergency Department
  • Blood draw area is located near the triage rooms to aid in rapid diagnosis and treatment
  • Main treatment area consists of 21 treatment rooms, including three major exam rooms. Specialized rooms include bariatric, gynecology and infectious disease-specific areas. A specialized seven-room sub-unit accommodates patients with behavioral health needs.
  • A ‘Fast Track’ area, consisting of 10 treatment rooms also includes nursing station, with medication, nourishment soiled and clean utilities rooms
  • Designated medication rooms
  • Three-bay ambulance entrance
  • Canopied ambulatory entrance
  • Decontamination exam room strategically located with outside entrance
  • “Safe Haven” station for parents to safely relinquish unwanted newborn babies to hospital staff
  • Advanced emergency equipment to support rapid assessment and treatment for life-threatening conditions, including fully-monitored rooms
  • Designated space for security personnel
  • An EMS office is also included to provide emergency responders with a separate, designated area
  • Large utility rooms for clean and soiled materials
  • Separate lounge, nourishment and medication rooms
  Wilkes-Barre General Hospital
575 North River Street
Wilkes-Barre, PA 18764
(570) 829-8111
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